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Scratch and Dent Goodman 80000 BTU 96% Efficiency Gas Furnace Model: GMVC960804CN--1810010804 was cosmetically damaged during shipping. Damage Description: Front panel- The top door on the right side is a large dent and the right edge has a large dent. Bottom right corner has a large dent. Right panel- The right middle to bottom of unit is bowed out. There are scratches in the middle of unit. The bottom left corner has a small dent. Back panel- The middle left side has a small dent. The top left side has a small dent. Left panel- The top right corner has a small dent. The Bottom of the unit is pushed up from the front middle to the middle. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."