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Scratch and Dent Goodman 40000 BTU 96% Efficiency Gas Furnace Model: GMEC960402BN-1805571363 was cosmetically damaged during shipping. Damage Description: Front Panel- left side edge has a small dent, bottom door has a small dent on the top left side and right bottom edge has a large dent. Also, there are several scratches on the top door and right top edge. Right panel- The bottom left corner has a large dent and several scratches in middle from top to bottom of unit. Back panel- Top middle is a large dent Left panel- The top left corner has a small dent and the right middle edge has a large dent. The top of unit- all four metal lips are bent “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."