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Scratch and Dent Goodman 100,000 BTU 96% AFUE Down-Flow Gas Furnace Model: GCSS961005CN-1807457439 was cosmetically damaged during shipping. Damage Description: Front panel- top door has a medium dent on the bottom. Right panel- Bottom half has large dent from middle to bottom of unit. Bottom edge on right bottom corner is pushed in and up. Back panel- The bottom edge is bent in and pushed up, left side in middle has large dent and top right corner is pushed in. Left panel- Very large dent from top left corner to past middle and Bottom left corner is large dent that is pushed into unit. Top of unit. left side edge is pushed in. Bottom of unit both side edges are dented and pushed into unit. back right corner is pushed down. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."