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Scratch and Dent Goodman 100,000 BTU 80% AFUE Downflow Gas Furnace Model: GDS81005CN-1812015217 was cosmetically damaged during shipping. Damage Description: The front panel-across the bottom large dent. The right panel- bottom left corner is a small dent, bottom right corner is small dent & the top of the right corner edge is a small dent also two small dents in the middle of right corner edge. The back panel- The top left corner edge is a small dent and the bottom half LARGE dent from the right side to the left. The left panel- bottom left half large dent. "All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."