Scratch and Dent Amana 9,000 BTU PTAC Air Conditioner with 3.5 KW Heat Kit Model PTC093G35AXXX-2008020977 was cosmetically damaged during shipping. Damage Description: The right back corner of the pan frame is bent. The back-left side of the pan frame and lip are bent and pushed into the unit. The bottom left side of the coil is pushed into the unit. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."