Scratch and Dent Amana 15,000 BTU PTAC Air Conditioner with 3.5 KW Heat Kit Model PTC153G35AXXX-2008200230 was cosmetically damaged during shipping. Damage Description: Back pan frame is bent in the middle. The coil has fin damage middle bottom and the coil has been pushed into the unit the middle only. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."