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Scratch and Dent Amana 14,000 BTU PTHP Heat Pump with 5 KW Heat Kit Model: PTH153G50AXXX-1808286416 was cosmetically damaged during shipping. Damage Description: Front cover has marks on the top right side and left side of cover. Right side of pan frame is bent. Right back corner of pan frame is bent. Compressor mounting bolts are missing. The coil has several areas of fin damage. Both fan shroud brackets are bent. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."