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Scratch and Dent Amana 14,000 BTU PTHP Heat Pump with 3.5 KW Heat Kit Model PTH153G35AXXX-1808193546 was cosmetically damaged during shipping. Damage Description: The coil has some fin damage. There is one bolt loose on compressor mounting bracket. The right side of the pan frame lip is bent. The left side pan frame lip is bent. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."