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Scratch and Dent Amana 12,000 BTU PTAC Air Conditioner with 5 KW Heat Kit Model PTC123G50AXXX-1806456922 was cosmetically damaged during shipping. Damage Description: Th control cover is missing. Right back corner of pan frame is bent. Coil has several areas of fin damage and the top of coil is pushed forward. Both fan shroud brackets are bent. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."