Scratch and Dent Amana 11,900 BTU Mini PTAC Air Conditioner with 3.5 KW Heat Model PBE123G35CC-1809781559 was cosmetically damaged during shipping. Damage Description: Missing original packaging. The right back corner of the pan frame is bent. The coil has several areas of fin damage. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."