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Scratch and Dent Goodman 410A Compatible Cased Vertical Coil Model: CAPF4961C6-1909357721 was cosmetically damaged during shipping. Damage Description: Front-Missing two screws on the front of unit. Tube pushed into coil. Major dent along seam. The top of unit is missing screw to hold metal plate. The right panel on the top right corner has a large dent. The back panel from the top to middle has been pushed out. The coil top tubing has been pushed down into the coil. There is fin damage across the top of both sides of the coil. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty."