Scratch and Dent Scratch and Dent 18K BTU Heat Pump Wall Mount Air Handler 230-volt Model 0-MULTI18HP-WMAH-230-3405328950782110150194 was cosmetically damaged during shipping. Damage Description: There is wear and tear from shipping. This is a new indoor unit only. “All scratch and dent equipment is new that was damaged either in shipping or while being handled in our warehouse. Everything comes with a full factory warranty." THIS IS THE INDOOR UNIT ONLY.