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Ordering & Cancellations

Ordering & Cancellations

Orders may be cancelled for any reason with NO CANCELLATION FEE provided the item has NOT SHIPPED from our warehouse. 

Once an order has been shipped from the warehouse a cancellation is no longer possible and Purchaser would need to file a return request once the item has been delivered. 


Please ensure you are ordering the correct product for your needs prior to ordering with us; as Factory Furnace Outlet can not be held responsible for orders placed in error.